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Privacy Policy

Spot Repair JSP mobile

Effective Date: October 23, 2026

1. Information We Collect

When you submit a request through our website, including through a link shared on TikTok or other social media platforms, we may collect information such as:

  • Name and contact information, including phone number and email address.

  • Vehicle information, including year, make, model, and color.

  • Photos and descriptions of vehicle damage.

  • City or ZIP code and preferred repair location.

  • Information about the repair services you are requesting.

  • Any additional information you voluntarily provide through our forms or communications.

2. How We Use Your Information

We use the information you provide to:

  • Review your vehicle repair request.

  • Evaluate damage and prepare estimates.

  • Contact you regarding your request, pricing, and follow-up questions.

  • Determine service availability and whether mobile or in-shop repairs are appropriate.

  • Schedule appointments and coordinate repairs.

  • Maintain customer and service records.

  • Improve our customer service and business operations.

Submitting an estimate request does not guarantee a final repair price or appointment.

3. How We Share Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers when necessary to operate our website, manage customer inquiries, communicate with customers, or provide our services. These providers may process information on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

4. TikTok and Other Social Media Platforms

We may share links to our website through TikTok, Instagram, Facebook, and other social media platforms. When you click a link and submit information through our website, the information you enter is collected through our website form, not through the social media message itself.

Your use of social media platforms is also subject to their respective privacy policies and terms. We encourage you to review those policies.

5. Text Messages, Calls, and Emails

We may contact you using the contact information you provide to respond to your estimate request, ask questions about vehicle damage, discuss pricing, and coordinate appointments.

Submitting a request does not, by itself, enroll you in promotional text messages or marketing communications. Where separate consent is required, we will obtain it as applicable. You may ask us to stop nonessential communications at any time, subject to communications necessary to complete a requested service or meet legal obligations.

6. Data Security and Retention

We take reasonable steps to protect the information submitted through our website. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain customer information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and legitimate business recordkeeping needs.

We will review and respond to requests as appropriate under applicable law.

8. Third-Party Services and Website Links

Our website may use third-party services for website hosting, form submissions, customer communications, scheduling, or other business functions. These providers may process information as necessary to deliver their services.

Links to external websites and social media platforms are governed by their own privacy policies.

9. Children's Privacy

Our services are intended for adults seeking vehicle repair services. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has submitted personal information to us, please contact us so we can review the request.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Business: spot repair JSP mobile
Website: https://www.spotrepairjspmobile.com
Phone: 623-526-0689
Estimate Request: https://www.spotrepairjspmobile.com/requestestimate

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